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Andy
Andy, Computer Consultant
Category: Computer
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Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I could use help with restoring a folder from NTI Backup now

Customer Question

I could use help with restoring a folder from NTI Backup now EZ (stored on a Toshiba external drive)
Submitted: 9 months ago.
Category: Computer
Expert:  James Gilmer replied 9 months ago.

Hello, my name is***** will be helping you today with your problem. You currently have ez backup installed on your pc?

Customer: replied 9 months ago.
I do.
It is a fresh install, though (after a failed upgrade to Windows 10 and sebsequent rollback). The data I need is on the external drive.
Expert:  James Gilmer replied 9 months ago.

I see. Do you want me to try to look at it remotely? Might be easier. If not, I can try to walk you thru something steps to try.

Expert:  James Gilmer replied 9 months ago.

Click on the link below and run the file to connect remotely.

http://www.justanswer.com/remotedesktop/join.aspx?Session=b03b3696-b50b-43be-902c-8da17153267c

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