Hi, thanks for using JustAnswer.com I am Cris.
Can I offer you remote support so I can log in and fix your issue?
Please use the link provided to start the remote session.Click on Agree then download and run the file.
Payment failed, please correct the issue to continue.
Your credit card did not process for us to continue with the remote session.
You should have received a message payment failure on the remote session proposal.
I would recommend you call you credit card company they might have a hold because these charges. I see that you have a similar question from two days ago. Which I will have closed out and get you a refund issued.
I would like to remote in and fix the issue with for you. But your credit card has not cleared for payment on the remote session.