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Josh
Josh, Support Specialist
Category: Computer
Satisfied Customers: 17919
Experience:  5 years as Network Admin, 10+ years of IT support
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When you have pop-ups every 5 mins. from malewarebytes Anti

Customer Question

When you have pop-ups every 5 mins. from malewarebytes Anti Malware saying you have 3 outdated drives is this a scam or do I really need to update. And how do I know after paying 49.00 if they have installed I?
Submitted: 9 months ago.
Category: Computer
Expert:  John replied 9 months ago.

Hello and welcome to justanswer. My name is***** will be assisting you today. I will try my best to help you

Is it outdated drives or driver?

Whom did you pay for installing and what did they told they had installed ?

Sincerely,

John

Note: - Please reply using the box below.

Expert:  John replied 9 months ago.

Checking to see whether you still need help.

Please let me know.

Sincerely,

John

Note:-To reply back to me use the reply box below.

Expert:  Josh replied 9 months ago.

Hi Yvonne,

It is more than likely a scam-ish program that is saying that you have outdated drivers. It would be easiest if I connected to your computer to view the issue and fix it for you. I am sending you an offer for remote services so I can connect to your computer. Please accept the offer and we can setup a time to connect.

Expert:  Josh replied 9 months ago.

I still have not heard back from you in a while -- If the issue is resolved, please rate our session as 3 stars or more and press Submit so I am credited with helping you otherwise please reply back so we can continue with the issue.

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