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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I can't send any emails. Currently there are 8 unsent emails

Customer Question

Hi Pearl
JA: How long has this been going on?
Customer: I can't send any emails. Currently there are 8 unsent emails because I have a photo email that is too large. I can't find this unsent email to delete it. This has been going on since Sunday.
JA: Just to clarify, what email service provider are you using?
Customer: Windows live mail
JA: What troubleshooting have you tried?
Customer: nothing yet
JA: The computer expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: not that I know of
Submitted: 4 months ago.
Category: Computer
Expert:  Viet - Computer Tech replied 4 months ago.

Hi,

I'm sorry about the issue. Are you currently able to receive emails fine?

Does it let you delete all the eight unsent email messages?

Do you have windows xp, vista, or 7, or 8, 10?
Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?
Please reply at the box below. Thank you,

Expert:  Viet - Computer Tech replied 4 months ago.

Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,

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