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hongkongpom, Computer Support Specialist
Category: Computer
Satisfied Customers: 1264
Experience:  Microsoft Certified Desktop Support Technician since 2007
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Need help converting an audio file. It's saved as 16000hz

Customer Question

Need help converting an audio file. It's saved as 16000hz right now and I need it to be in 8000hz without changing the sound of the recording too much. I've tried audacity and I'm not having luck. Can you help or recommend another program to use?
Submitted: 2 months ago.
Category: Computer
Expert:  StipeCo replied 2 months ago.

Hi and thank your for your question.

I think the answer you are looking for will be found in an application named "Goldwave".

You can download it here and using the trial you can perform this emergency task for free.

If I have answered your question to your satisfaction please choose "Accept" and Thank You.

Expert:  Russell H. replied 2 months ago.

(Pardon this posting - it was made in error owing to a system bug.)

Customer: replied 2 months ago.
Hi stipeCo, I am downloading Goldwave now and will give that a try.Russell, sounds like you mean to send that response to someone else?
Expert:  Kevin T replied 2 months ago.

Would you like to send me the file on here and I will convert it for you.



Customer: replied 2 months ago.
Hey Kris, I have 14 audio recordings that I need to convert. Not sure if you're up for doing all 14.With Goldwave, anyone know exactly how to change the hz without changing how the audio sounds too much? I have the program open now.
Customer: replied 2 months ago.
StipeCo, are you there? I have Goldwave downloaded, hoping you can help walk me through the program.
Expert:  hongkongpom replied 2 months ago.

Hi there I am another Expert. Why are needing to do this please because if you halve the highest frequency then the sound quality will be greatly reduced?

Customer: replied 2 months ago.
I am uploading audio files for our company phone tree and the program I use requires hz to be recorded in 8000hz in order to upload.
Customer: replied 2 months ago.
I'll need to convert to this frequency without impacting the audio greatly. I did it in Audacity and it slows down the audio a lot - I cannot even understand the recording anymore.I had done this in the past so not sure why I am having issues this time.
Customer: replied 2 months ago.
4 Experts have replied to this thread, yet still no answer. What's going on???????????
Expert:  hongkongpom replied 2 months ago.

Hello could your problem with Audacity be the bottom Blog entry by Andrew in this Blog?

Customer: replied 2 months ago.
Maybe, I'll try the suggestion from that blog post and let you know if that works
Expert:  hongkongpom replied 2 months ago.

Thankyou. You're on the right track because Audacity seems to be the best way to accomplish this!

Customer: replied 2 months ago.
Audacity has always worked for me - this is the first time I'm getting stuck using the program. I still need to give the blog suggestion a try and will this afternoon after I finish meetings.
Expert:  hongkongpom replied 2 months ago.

Am standing by

Customer: replied 2 months ago.
hi, I am still having issues converting these files so that the program I'm uploading them to recognizes the format.As a reminder, the format needs to be: WAVE audio, ITU G.711 mu-law, mono 8000hzHoping someone can still assist!
Customer: replied 2 months ago.
maybe I can send one file for you to convert and I can see if that works
Expert:  hongkongpom replied 2 months ago.

Hello there are you using a Mac or PC please?

Expert:  hongkongpom replied 2 months ago.

If you are using a Mac please try this programme

Customer: replied 2 months ago.
I am on PC