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Josh
Josh, Support Specialist
Category: Computer
Satisfied Customers: 16050
Experience:  5 years as Network Admin, 10+ years of IT support
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Yahoo mail automatically deleted months of emails, how can I

Customer Question

yahoo mail automatically deleted months of emails, how can I restore these emails?
JA: How long have you had this issue with your Yahoo account?
Customer: since Friday
JA: What troubleshooting have you tried?
Customer: sent a restore request to yahoo
JA: The computer expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: no
Submitted: 4 months ago.
Category: Computer
Expert:  Josh replied 4 months ago.

Hi!

I see that you sent a restore request already to Yahoo. What was their response?

Customer: replied 4 months ago.
no response
Expert:  Josh replied 4 months ago.

When did you submit the request?

Customer: replied 4 months ago.
8:11 am
Expert:  Josh replied 4 months ago.

This morning?

Customer: replied 4 months ago.
Customer: replied 4 months ago.
Do you have a solution to this issue? is there a way to restore all my emails?
Expert:  Josh replied 4 months ago.

The only route is to do the restore request form and their response can take from as little as 4 hours up to 48 hours to review the request and restore emails.

If they do not get back to you within 48 hours or if they reply back that they cannot restore the emails then please reply back here so I can help you further.

If you can take a minute and use the rating system to rate our session as 3 stars or higher and press Submit so I am credited with helping you.

Customer: replied 4 months ago.
Thanks Josh
Expert:  Josh replied 4 months ago.

You're welcome!

If you can take a minute and use the rating system to rate our session as 3 stars or higher and press Submit so I am credited with helping you.

Expert:  Josh replied 4 months ago.

I have not heard back from you in a while -- If the issue is resolved, please rate our session as 3 stars or more and press Submit so I am credited with helping you otherwise please reply back so we can continue with the issue.

Expert:  Josh replied 4 months ago.

I still have not heard back from you in a while -- If the issue is resolved, please rate our session as 3 stars or more and press Submit so I am credited with helping you otherwise please reply back so we can continue with the issue.

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