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First I need some questions answered so that I might understand what you are needing:
1. Are you using your MagicJack plus on vacation?
2. Or did you come back from vacation and your MagicJack doesn't work?
3. Is your MagicJack plugged into your router or your computer?
4. Have you tried to reset your router?
Good Morning, just checking to see if you need more assistance.
Good Morning, just wanted to know if you need more assistance?