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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I have an HP printer from Best Buy.. extended service

Customer Question

i have an HP printer from Best Buy . . extended service policies
Have worked 3 hours with Apple care , , ,everything fine with my iMac
office jet 46 30 still will not print for me although it did produce one test perfectly
Please help!!!
thank you
Anne *******
Submitted: 11 months ago.
Category: Computer
Expert:  Kris R replied 11 months ago.

Hi Anne,

Sorry to here you are having issues. Can you tell me exactly what happens once you printer?

Error messages?

Regards

K

Customer: replied 11 months ago.
A code in the window:
ERROR CODE
OXO288C2ED
Customer: replied 11 months ago.
How can you do that?
Customer: replied 11 months ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Remote Tech Support. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Customer: replied 11 months ago.
I am going to call Best Buy Geek Squad in the morning.
Customer: replied 11 months ago.
Good night
Customer: replied 11 months ago.
I do not have a computer question. I have a serious printer problem
So . .thanks anyway and goodnight