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Byron
Byron, Computer Support Specialist
Category: Computer
Satisfied Customers: 2055
Experience:  CCNA, A+, MCSE with over 12 years experience.
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My windows 10 download from windows7 has left me with a

Customer Question

my windows 10 download from windows7 has left me with a flashing screen that I cannot do anything with.. Any suggestions
Submitted: 4 months ago.
Category: Computer
Expert:  Byron replied 4 months ago.

Hi. My name is***** you for your question and the opportunity to assist.

Expert:  Byron replied 4 months ago.

On your keyboard, hold down the keys Ctrl + Alt + Delete and start Task Manager.

Click More Details (if available)

Click File>>Run new task

In the text area type: msconfig and click OK.

In the system configuration box click the Services tab at the top.

Locate these two services and remove the checkmark from the box next to each

- Windows error reporting service

- Problems Report and Solution Control Panel Support

click Apply>>OK

and restart your computer.