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Do you have camera's USB cable or a memory card reader please?
Yes sure, just tell me what is your operating system (windows or mac) also Do you have camera's USB cable or a memory card reader ?
Ok good, What is the version of your windows (7,8 or windows 10 )?
Once you connect your camera, your computer will mount the camera as a new drive. open up Windows Explorer (or My Computer) and look for the new drive letter (D, E, or F, most likely). Now Expand that new drive until you see the DCIM (Digital Camera IMages) folder and its subfolders. That's where all your pictures are.
select all the photos in the DCIM subfolders, right click and choose copy then create a new folder on the desktop, open up this folder and right click then choose paste.
Let me know the results
You are very welcome, so has everything worked out please?
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