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Andy
Andy, Computer Consultant
Category: Computer
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Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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My Windows 10 just disappeared from my computer. There was a

Customer Question

My Windows 10 just disappeared from my computer. There was a brief message telling me that Norton was removing a corrupt file and after that I have no windows or office which I seriously need.
Submitted: 5 months ago.
Category: Computer
Expert:  Byron replied 5 months ago.

Hi Pam. My name is***** you start the computer are you getting the Windows 10 login screen?

Norton could have corrupted Windows but you should be able to get to a login screen.

Expert:  Kevin T replied 5 months ago.

Hi,

Can you logn

Expert:  Byron replied 5 months ago.

Sorry for the interruption. When you start the computer are you getting the Windows 10 login screen?

Norton could have corrupted Windows but you should be able to get to a login screen.