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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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It won`t turn on at all, 4 days, replace battery in laptop,

Customer Question

it won`t turn on at all
JA: How long has this been going on?
Customer: 4 days
JA: What troubleshooting have you tried?
Customer: replace battery in laptop, tested power supply
JA: Just to clarify, what's the make and model of your laptop, and what operating system are you running?
Customer: gateway me56r41u
JA: The computer expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: no
Submitted: 8 months ago.
Category: Computer
Expert:  Dan replied 8 months ago.

Hello and welcome to JustAnswer, I look forward to assisting you today. Can you tell me please how you tested the power supply?

Expert:  Dustin replied 7 months ago.

Welcome to Justanswer.com, my name is Dustin.
I'm sorry to hear about the issue you are having, I will do my best to help you resolve it.

The previous expert has opted out, and it appears you never replied. Did you still need help with this issue, if so please respond so we can discuss the problem.

Or, if you no longer want help please respond so we can close this question,

Thank you.

Dustin S

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