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Andy, Computer Consultant
Category: Computer
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Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I have a Compaq CQ61-420US computer bought August 2010. Just

Customer Question

I have a Compaq CQ61-420US computer bought August 2010. Just converted to Windows 10 and cannnot use touchpad "tap to click" feature even though it is enabled. Uses Synoptics Touchpad V6.5 on PS/2 Port.
What could be the problem? Thanks, Tim
Submitted: 2 months ago.
Category: Computer
Expert:  Isaac Franklin replied 2 months ago.

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

Did it stop immediately after the upgrade?

Friendly reminder or we can continue written:

If you would like to have a more hands on support through Secure Remote Assistance, I will send you an offer and I will be able

to log in and perform the fix for you. We offer this as an easier solution for clients. It is 100% guaranteed

money back if we cannot resolve your issue.

If you would like to continue with written instructions, that is absolutely fine as well. Just click the reject when you see the

offer and we will continue immediately in this manner going forward.