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Ask Andy Your Own Question

Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I just add an up grade to my account but i forget my email

Customer Question

I just add an up grade to my account but i forget my email and my password ***** u help me and i put $40 on
JA: Just to clarify, what email service provider are you using for this account?
Customer:***@******.***
JA: What troubleshooting have you tried?
Customer: I try to change my email and make an account
JA: The computer expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: No just need the money to go on my up grade account
Submitted: 4 months ago.
Category: Computer
Expert:  Bhavik Joshi replied 4 months ago.

Hi Welcome to JustAnswer

Do you have access to phone number which ends with 63 ?

Expert:  Martin replied 4 months ago.

Hello and welcome.

If you're contacting me from a computer I can help you recover the current password ***** the account via a remote session, otherwise we can simply try to reset it.

Martin

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