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Hello and welcome.Sorry to hear you're having trouble with your computer.May I connect with you to troubleshoot this issue directly?Regards,Martin
Have you already downloaded the updated drivers from the Brother website?http://support.brother.com/g/b/downloadlist.aspx?c=us&lang=en&prod=mfc7840w_all&os=10013
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Ok so the only problem is with photos?
May I connect with you remotely so I can take a look?