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Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.
What is the model of your monitor ?
Can you give me the model of your desktop as well?
I will check compatibility. It sounds like they were advising you about 'driver's.
Is there a specific model number of the monitor to see if there is an upgrade.
This link will show you where to look for it on your monitor if you click the blue 'monitor' button on
Also, is it specifically saying the MONITOR isnt compatible or is it an error for your desktop saying it isnt compatible?