I'm sorry about the issue. Is there currently anything not working or not working well on your computer?Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?Please reply at the box below. Thank you,
It is not important to update the Dell ControlVault Firmware, but if you need to, you can download and install the the latest Dell ControlVault Firmware Update for your Dell Latitude E6500 laptop at the Dell website below:
, there, scroll down, then click on "Download File" to download and install the file CV_Setup_TJ9CD_A29_ZPE...
; (there, click on Security option in order to see the Dell ControlVault items.)
- By the way, I don't recommend to use the AVG driver updated program nor any other driver program; you don't need it; usually, it does not work well, and it costs you. Besides, Dell already has the Dell System Software Utility software at the website below; you can use it to update your system drivers / software:
; there, click on System Utilities first, then click on Dell System Software Utility, and download / install it.
- If you have any further question, or if you have any computer problem, please let me know, so I can troubleshoot further.
Please type at the box below, then click on the Send button below to communicate with me, so I can help further. Thank you,
Thank you. Have you tried my suggestion in my last response above at this web page in order to download the latest Dell ControlVault Firmware?
- Or would you like me to connect remotely to your computer and help you directly?
Please reply at the box below. Thank you,
You're welcome. OK, please take your time, and let me know the result any time; I will help further as needed. You can reply back to me any time. If I'm not available right away, please do not wait. I will always reply / email back to you whenever I'm back at my computer. Thank you,
How is it going? It's been a few days. Do you still need help with this issue or with anything else?
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If you still need help with this issue and/or with any other computer question / issue, please type at the box below, then click on the Send button below to communicate with me, so I can help further. If everything is fine, can you please take a moment to rate my service by clicking on the 5-star icon at the top, then click on Submit. Thank you very much,