Welcome to Justanswer.com, my name is Dustin.
I'm sorry to hear about the issue you are having, I will do my best to help you resolve it.
We do charge for support here. But we also guarantee our support meaning if I cant fix the issue, you will be entitled to a full refund.
What I can do, is help you cancel the AOL perfect speed so you are no longer charged. But that wont fix the aol issue. Most likely, what we need to do is repair your aol browser. Especially if you are running windows xp. This is something Ive done many times before.
Do you want to proceed with paid help?
Also, would you like me to connect to your computer from here and work on the issue directly on screen? If so we can set this up via a secure remote assistance session. That session is guaranteed meaning if I cant help you then you will be entitled to a full refund of all fees.
Otherwise, I can try and assist you via written support alone. Let me know how you'd like to begin.
Senior Technician and Network Switching Systems Operator / Maintainer.