Hello, I am happy to help you with your issue. Can you please confirm what Version of Windows you have?
Thank you for your quick response. Have you been able to get it to print again? Does a reboot fix it temporarily and then you get the error again?
So, if you reboot, you won't be able to print it again?
We can actually install a PDF printer on your computer, so that you can print the page that you have open, then try the reboot and see if that helps. That way you have a PDF on your computer that you can print even after the reboot. Do you want to try that?
Hello, I am sorry that you are not happy. This chat is fully refundable and since we did not fix your problem, I am ensure that you are taken care of. For your information, you are not charged per response, but rather after you accept the final response. Would you like to continue troubleshooting your printer with me, knowing that the cost is all in one.
I am happy to forward this conversation for a refund now. You are NOT charged per response. That is not how this works. Just asking questions so that I can answer your question to my best ability. Sorry again you are not happy. I am sending this in for a refund now.