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Josh
Josh, Support Specialist
Category: Computer
Satisfied Customers: 17126
Experience:  5 years as Network Admin, 10+ years of IT support
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All photos have appeared in negative form even in my photo

Customer Question

Hi , all photos have appeared in negative form even in my photo album and in emails received
JA: Just to clarify, what email service provider are you using?
Customer: In Australia it is iinet..
JA: What troubleshooting have you tried?
Customer: COntrol panel , Display properties , screen resolution etc..
JA: The computer expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: No that is the main problem
Submitted: 8 months ago.
Category: Computer
Expert:  Josh replied 8 months ago.

Hi!

To fix this, from the Start Screen (press the windows key)

type "high contrast"

Then select "Settings" on the right charms bar

Select "Turn High Contrast on or off"

Then move the slider to 'off' on the setting for High Contrast

Alternatively, I can connect to your computer to fix the issue. I am sending an offer for that service if you wish to do it that way instead.

If you can take a minute and use the rating system to rate our session as 3 stars or higher and press Submit so I am credited with helping you.

Expert:  Josh replied 8 months ago.

I have not heard back from you in a while -- If the issue is resolved, please rate our session as 3 stars or more and press Submit so I am credited with helping you otherwise please reply back so we can continue with the issue.

Expert:  Josh replied 7 months ago.

I still have not heard back from you in a while -- If the issue is resolved, please rate our session as 3 stars or more and press Submit so I am credited with helping you otherwise please reply back so we can continue with the issue.

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