Welcome to Justanswer.com, my name is Dustin.I'm sorry to hear about the issue you are having, I will do my best to help you resolve it.
Is it here at justanswer.com that you are trying to pay for and update your account info?
Or , is it at another specific website? If so, what website specifically?
Ahhh.. Justanswer is a paid technical support and customer support service. Im afraid you have made a wrong turn
The link above will help you request a refund from our site, Justanswer.com
Unless you wanted paid help to change the info on your straight talk account?