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Andy
Andy, Computer Consultant
Category: Computer
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Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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Am on Android, cannot get my original Facebook account back

Customer Question

Am on Android, cannot get my original Facebook account back after trying googe plus then going back to original google.
Submitted: 8 months ago.
Category: Computer
Expert:  Russell H. replied 8 months ago.

Hi, thank you for contacting JustAnswer.com. My name is Russell. I will do my best to provide the right answer to your question.

How did you come to lose the Facebook account in the first place, please?

Customer: replied 8 months ago.
I've signed into a new ipad with Google plus which I have never used
Expert:  Russell H. replied 8 months ago.

I understand that.

So, what is the question about, then?

Customer: replied 8 months ago.
Ok
Expert:  Russell H. replied 8 months ago.

What does the question concern, please?

Customer: replied 8 months ago.
Ok please cancel all charges including the free week then $46.00 a month
Customer: replied 8 months ago.
Cancel everything!
Expert:  Russell H. replied 8 months ago.

I am sorry if I displeased you. I will Opt Out, opening the case to another Expert in case another approach might suit you better.

I have no power over charges or billing. For such concerns, please contact Customer Support at JustAnswer.com with your concern. They can be reached at

***@******.***

and they will take care of your concern with reasonable promptness if you contact them.

Expert:  IT Miro replied 8 months ago.

Hello! My name is*****
I am a certified computer professional who will assist you with the problem you described.

It looks like the previous Expert is not available any more. I can continue assisting you. Let me know if the issue is regarding Facebook or Google?

I am awaiting your reply.

Thanks,
IT Miro

Customer: replied 8 months ago.
I just want to cancel. That should have been simple. I gave all information. I will contact your support line to cancel
Expert:  IT Miro replied 8 months ago.

OK. Cancelling then.

Regards,

IT Miro

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