How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask IT Miro Your Own Question

IT Miro
IT Miro, Computer Scientist
Category: Computer
Satisfied Customers: 3139
Experience:  Bachelor's Degree in Information Technology, Microsoft Certified Professional
30721786
Type Your Computer Question Here...
IT Miro is online now
A new question is answered every 9 seconds

Would like to renew my magic account, Tried the other day

Customer Question

Would like to renew my magic jack account
JA: Have you contacted anyone about your account?
Customer: Tried the other day and it did not work
JA: What troubleshooting have you tried?
Customer: To renew put all info
JA: The computer expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: I just want to pay my bill before they disconnect please
Submitted: 6 months ago.
Category: Computer
Expert:  comp_audio replied 6 months ago.

Hello, I can assist you.

Please tell me if you have logged into your account lately?

Expert:  comp_audio replied 6 months ago.

Have you tried going to https://web04.magicjack.com/my/index.html and login? This is where one would go to check the status of their account. Please try this and let me know.

Also here is a link from Magic Jacks support site about renewing your contract with them. http://www.magicjack.com/faq/?_ga=1.46076711.2078322962.1469462367

Expert:  comp_audio replied 6 months ago.

Hello, I was wanting to know if your still having the issue or did my recommendation help you?

Expert:  comp_audio replied 6 months ago.

Are you still needing assistance?

Expert:  comp_audio replied 6 months ago.

Please let me know if you still require assistance.

Expert:  IT Miro replied 6 months ago.

Hello! My name is*****
I am a certified computer professional who will assist you with the problem you described.

It looks like the previous Expert is not available any more. I can continue assisting you. Let me know if you want to renew the magicJack account.

I am awaiting your reply.

Thanks,
IT Miro

Expert:  IT Miro replied 6 months ago.

Hello again!

I am following up with you to see if you require further assistance. Let me know by sending me a reply below.

Thanks,
IT Miro

Expert:  IT Miro replied 6 months ago.

Hello!

Let me know if you were able to receive my messages.

Related Computer Questions