Hello,I am the person that will be helping you today.
When you move the mouse around, does the mouse icon move?
I will be standing by, looking forward to your response.
After you turn the computer on, do you ever see anything on the screens, besides the blue screen?
My apologies. I assumed it was a computer before checking the model name.
For this reason, I am opting out of the question and allowing another expert the chance to help.
The next expert will see all that is on this page, so there will be no need to repeat anything.
When another expert picks this up, you will be notified by email.
Thank you for your patience.
Do you know the IP address of the NAS?
Can you get to the web interface of it, or is this where you see the blue screen?
What do you mean it gets a local IP address? Like 192.168.1.1 and you can't ping it from a computer?