How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Jason Jones Your Own Question

Jason Jones
Jason Jones, Computer Expert
Category: Computer
Satisfied Customers: 14074
Over 10 years of professional experience.
Type Your Computer Question Here...
Jason Jones is online now
A new question is answered every 9 seconds

The other day I haphazardly pushed the wrong button in

Customer Question

Good afternoon, the other day I haphazardly pushed the wrong button in Microsoft 10 came onto my Microsoft 7 computer. Everything is now troubled. I have lost my start button and the ability to get into Microsoft Word. I want my old computer back. I want to get rid of this crazy newfangled stuff.
Submitted: 3 months ago.
Category: Computer
Expert:  Jason Jones replied 3 months ago.

I am the person that will be helping you today.

You can remove Windows 10 and go back to the previous version of Windows by following the instructions that I typed for you below:
- Click the Start Menu and click "Settings"
- Click “Update & security” icon and select “Recovery.”
- Choose “Go back to Windows 7? or “Go back to Windows 8.1? option. Click the Get started button to get rid of your Windows 10 install and restore your previous Windows install.
- After that is complete, the computer will reboot and Windows 10 will be gone.

I look forward to your next message below or your rating on the top of this page (choosing of number of Stars and clicking the Submit button)

Please, do not forget to rate my help on this page.

Thank you again,
- Jason

P.S. If you do not know the answers to any of my questions or are confused about something, please let me know by replying on this page.

In the future, if you wish to work with me, ***** *****, you may ask your question at the following page that you may bookmark/favorite, if you wish. To be sure that it is sent to me, preface the question with "For ***** ***** Only!"

My Profile page:

Related Computer Questions