How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Andy Your Own Question

Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
16465236
Type Your Computer Question Here...
Andy is online now
A new question is answered every 9 seconds

Forgot windows 10 password and do not have a disk

Customer Question

Forgot windows 10 password ***** do not have a disk
Submitted: 4 months ago.
Category: Computer
Expert:  Byron replied 4 months ago.

Hi. My name is***** you for your question and the opportunity to assist.

You may not need a disk. On your login screen does it display your email address

in addition to your user name?

Expert:  Byron replied 4 months ago.

If your email address does not show on the login screen the computer would need to be reset.

This would re-install Windows and overwrite any personal files but would get you back in

to the machine.

Expert:  Byron replied 4 months ago.

Good morning Stephen. Do you still need assistance with this?