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Ask Andy Your Own Question

Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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In June or there abouts I renewed my Kaspersky..I have the

Customer Question

In June or there abouts I renewed my Kaspersky..I have the thank you letter on email. I keep getting a message that it is matter how many times I try to load.
JA: Just to clarify, what email service provider are you using?
Customer: Yahoo
JA: What troubleshooting have you tried?
Customer: I haven't...not a computer whis. I assumed if I bought it it would work.
JA: The computer expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: No
Submitted: 2 months ago.
Category: Computer
Expert:  Cody replied 2 months ago.

In the email is there a product key or activation code?