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Hello welcome to justanswer. My name is***** will be assisting you today. I will try my best to help you.This most likely a scam email/call to access your system and sell their service or get your personal information,but before jumping to such conclusions could you please let me know the content of the email or phone call?
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Sorry to hear that.
Sir this is justanswer which is a paid Q&A and Tech support providing site. We do not have any tie up with companies like Microsoft or MSN but we can also help you fix the issue you are facing. We have been online for the past 10 years and we have A+ rating from Better Business Bureau which you can check using this link http://ww2.justanswer.com/about-us Please let me know whether you want to continue with our tech support.