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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I think i will just burn the thing. It says the scan button

Customer Question

I think i will just burn the damn thing. It says the scan button is jammed, I have held the cancel and left arrow buttons nothing happens. If I knew how to get to the source of the scanner button I would probably have more success
JA: How long has this been going on?
Customer: every time I switch it on
JA: What troubleshooting have you tried?
Customer: The hold down the cancel and left attow buttons.
JA: The computer expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: no
Submitted: 4 months ago.
Category: Computer
Expert:  Sudipto replied 4 months ago.

Thanks for posting your question on Justanswer.com, a global paid independent support site.My Name is ***** ***** I will be assisting you today. Please let me know the make and model no. of the device.

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