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Andy
Andy, Computer Consultant
Category: Computer
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Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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Need help connecting to the Internet.

Customer Question

Need help connecting to the Internet.
Submitted: 4 months ago.
Category: Computer
Expert:  Bhavik Joshi replied 4 months ago.

Hi Welcome to JustAnswer

Expert:  Bhavik Joshi replied 4 months ago.

How and when this problem started ? It started automatically or after downloading some software or changing some settings in your computer it started happening.

Expert:  Bhavik Joshi replied 4 months ago.

1. Check whether the laptop has a WIFI button, make sure the WIFI is on.

2. Restart the laptop.

3. Try a different laptop to see whether it has the same problem.

If the Problem is caused by your laptop, please let me know

Step 2:

1. Restart the router.

2. Make sure that the WLAN light is on or flashing

Expert:  Bhavik Joshi replied 4 months ago.

Does the issue still persist ?

Customer: replied 4 months ago.
No the problem was solved. Thanks.
Expert:  Bhavik Joshi replied 4 months ago.

Please provide your valuable rating to me .

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