How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Jerry Hannell Your Own Question

Jerry Hannell
Jerry Hannell, Computer Support Specialist
Category: Computer
Satisfied Customers: 8480
Experience:  Experience in Windows environment. ASP, Visual Basic, Ajax
Type Your Computer Question Here...
Jerry Hannell is online now
A new question is answered every 9 seconds

I have a Sony blue ray/dvd player and my blue ray dvds quit

Customer Question

I have a Sony blue ray/dvd player and my blue ray dvds quit working and i called Sony up and was told that I needed to download an update and burn it to a cd and put it in my player and it would auto up date the player model # ***** can you please help me with this
Submitted: 7 months ago.
Category: Computer
Expert:  Jerry Hannell replied 7 months ago.

Hello sir/madam, I would like to help you, please let me know when you are ready.

Related Computer Questions