Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.
Sorry to hear you’re having trouble.
Are you not getting sound anywhere, or is the problem with only wireless portion?
Thanks for confirming, Robby.
Can you please unplug the transmitter unit from the back of the main unit for a minute, then reconnect, and let me know if anything changes?