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Hi, thank you for contacting JustAnswer.com. My name is Russell. I will do my best to provide the right answer to your question.
I'm sorry to have to report that there is no way to reset a Windows password, except one that you set up in advance of needing to reset it.
But - *if* your Administrator password ***** been neither disabled (which is common in Windows versions of recent release) nor set to any specific value yet, you may be able to log in as Administrator and then change your main account's password ***** there.
So with that in mind, I need to ask: What Windows version is on your Lenovo Thinkpad Twist, please?
And have you ever set an Administrator password ***** the Thinkpad in question, before this time?
Good so far.
The procedure varies according to what Windows version you have on the laptop. Please tell me what that is?
Thank you for the info... I am researching so as to be able to give you the best information... one minute or two please... thanks.
Another question please: do you have any other account that you know the password ***** on this laptop?
There may be a way to access the settings on the laptop by booting up from a bootable CD of a certain sort.
But I do not know how to do that by experience.
I should promptly Opt Out of this case, owing to not having the answer you need. I have done so, with apologies...
(I regret that I am not able to offer Live Phone Call service at this time; However, your request is still open to other Experts in this category, and one of them may pick up on it at any time. Thank you for your patience.)
Hello! My name is*****I am a certified computer professional who will assist you with the problem you described.It looks like the previous Expert is not available any more. I can continue assisting you. Let me know if the original problem is still there.I am awaiting your reply.Thanks,IT Miro
Thanks for confirming! You don't need to reset your computer to factory defaults if you forgot the password ***** there are several ways to reset the password. I see you wrote you were using Windows 8.
Please tell me how many user accounts you see on the logon screen. Also, does it say a simple user name, or you see your Microsoft account (e-mail address)?
OK.If you have tried every password ***** could think of, and it hasn't worked, there is a way of resetting that user account password, but it will require you to use another computer with Internet access since you need to download a password ***** program and burn it onto a CD, which you then need to insert into your ThinkPad computer and boot from it in order to reset the user account password *****Will you be able to do that? If so, I can provide the thorough instructions on how to proceed.
Are you able to access another computer, such as your friend's or neighbor's, just to create a password ***** CD?
Factory reset is a last resort.
Another way would be to use a Windows disc. Do you happen to have a Windows 8 installation or repair disc?
What is the name of the program you downloaded, and do you have a Windows 8 installation or repair disc?
OK, but you do understand that the factory reset will uninstall all installed programs and will delete everything on the computer?
OK, hold on while I prepare the instructions for the factory reset.
If you can wait a few more minutes, the answer will be ready for you. I don't have the answer saved on my computer, so I need to type it.
Can you wait 3 more minutes?
No problem. I will opt-out and won't be able to continue helping you with this problem any more.
Hold down Shift and click Restart; or press the Power button, then press F8 repeatedly1.
Boot into Safe Mode. It has an option to Repair or reinstall Windows, or reset it to factory settings... I think. Certainly the first two.
Welcome to Justanswer.com, my name is ***** ***** I will do my best to assist you.
First, let me say this. When you get done with work tonight Id be happy to speak to you over the phone, or continue working with you via written support.
I dont need to google anything, and Im aware of two distinct methods that will allow you to reset the password ***** wiping your machine.
So the question is, do you want to continue? If you do, please send a reply when you can and Id be happy to help you when you get off work tonight. ( Though I will be gone for the weekend )
Or, if you do not want to continue then you will definitely want to use the link below.
Dustin S.Senior Technician and Network Switching Systems Operator / Maintainer.
Hello again, I never heard back from you since you viewed my last response.
Did you still need help with this issue?