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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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Cant reset my aol password, just started, tried to reset

Customer Question

cant reset my aol password
JA: How long have you had this issue with your A.O.L. account?
Customer: just started
JA: What troubleshooting have you tried?
Customer: tried to reset twice but it keeps saying contact customer service
JA: The computer expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: really important government document
Submitted: 4 months ago.
Category: Computer
Expert:  Quiksilver07070 replied 4 months ago.

Hello Bruce, and thank you for choosing JUSTANSWER.com

.

The AOL password ***** can be tricky.

I assume you have already tried.....and were unsuccessful.....so i think the best way to help you is with a remote session, so i can see your screen, and help you through the process.

You may have just missed a step, and didnt get the confirmation email.

.

Let me know whe you are ready to do the remote session.