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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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Im trying to install a program but it seems like i put a

Customer Question

im trying to install a program but it seems like i put a block on myself
JA: How much experience do you have with this particular machine?
Customer: none its new
JA: What troubleshooting have you tried?
Customer: all of them avaiable it keeps sending me to a page that looks like its in safe mode
JA: The computer expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: no
Submitted: 11 months ago.
Category: Computer
Expert:  Richard replied 11 months ago.

Hi there and welcome

First, is this a mac or windows computer and which version?

And exactly what is happening on your computer now?

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