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Andy, Computer Consultant
Category: Computer
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Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I have not used my hp computer because I had one at work.

Customer Question

I have not used my hp computer because I had one at work. Now that I have retired, I really need to use it. The problem is that I have forgotten my password. What should I do? I really need to use that computer.
Submitted: 3 months ago.
Category: Computer
Expert:  ChrisC replied 3 months ago.

Hi Kathryn, my name is ***** ***** welcome to JustAnswer!

A couple of quick questions for you: Do you know what version of Windows is running on this machine? And also, do you have any data (pictures, documents, videos, etc) on the computer that you can't afford to lose?