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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I recently accepted the free Windows 10. I can not get on

Customer Question

I recently accepted the free Windows 10. I can not get on the internet and other programs dont function. Can I have Windows 10 deleted and successfully return to my original Windows 7 Profeesional. Is this something I can easily do myself or do I need professional help. Please advise and if possible advise on where to seek help. Thank you, Richard ***
Submitted: 4 months ago.
Category: Computer
Expert:  ChrisC replied 4 months ago.

Hi Richard, my name is ***** ***** I'll be happy to help you with this!

Can you tell me when exactly you upgraded to Windows 10?

Expert:  ChrisC replied 4 months ago.

Hi Richard, I see that you've requested remote assistance. It says the payment has failed. Our customer service team should attempt to reach you to resolve that situation.

In the meantime we can discuss your issue over chat. Can you tell me when you upgraded to Win 10?

Expert:  ChrisC replied 4 months ago.

Richard, are you still with me?