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ChrisC
ChrisC, Computer Enthusiast
Category: Computer
Satisfied Customers: 1886
Experience:  Over 15 years experience as a computer technician.
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I have an hp lap top with malware or a virus that I would

Customer Question

I have an hp lap top with malware or a virus that I would like to have removed and have you ecommend a reasonably priced and effective protection
Submitted: 9 months ago.
Category: Computer
Expert:  ChrisC replied 9 months ago.

Hi Ed, my name is ***** ***** welcome to JustAnswer!

For malware, if you're actually removing something that is already on the machine then I typically recommend a multi-pronged approach. No single program is 100% effective so it's good to run a few of them. The two programs that I would recommend (along with the links to download them) are as follows. Both of these programs have free versions.

1. AdwCleaner: https://toolslib.net/downloads/viewdownload/1-adwcleaner/

2. Malwarebytes: https://www.malwarebytes.com/

Each program is pretty simple and straight forward. Whatever malicious programs it finds it should be able to remove.

Lastly, for ongoing protection, my personal favorite program would be Webroot. You can read more about it here:

https://www.webroot.com/us/en/home/

That should do it for you. If you have any further questions on this, just let me know.

And before leaving this page, please use the rating box at the top of the page to rate the answer at least 3 Stars/OK Service or better so that I receive credit for assisting you.

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