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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I cnnot get in to my face book page, since I came to ri and

Customer Question

I cnnot get in to my face book page
JA: How long has this been going on?
Customer: since I came to ri and before
JA: What troubleshooting have you tried?
Customer: going to e mail
JA: Just to clarify, what email service provider are you using?
Customer: verizon
JA: The computer expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: no
Submitted: 11 months ago.
Category: Computer
Expert:  John replied 11 months ago.

Hello my name is***** will be assisting you today. I am sorry to hear that you are having such trouble. I will try my best to help you. Could you please answer the following question

What message do you get when you try to access your Facebook account ?

Which is the operating system installed in the PC.Is it Windows Vista, Windows 7, windows 8, Windows 10 or any other?

Which web browser are you using to open Facebook Internet explorer, Mozilla, Google Chrome,Edge ?

Sincerely,
John

Note: - Please reply using the box below.

Expert:  John replied 11 months ago.

Sir/Ma'am checking to see whether you still need help regarding your Facebook issue.

Please let me know.

Sincerely,

John

Note:-To reply back to me use the reply box below.

Expert:  Isaac Franklin replied 11 months ago.

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

It does not look like you have viewed your question/answer yet since posting. Did you still need help?

Please leave additional information in your response for:

Can you still access the account from any other device?

Is it a ID or/password ***** verification issue?

~Franklin