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Hi, and thank you for asking your question.
What's the version of Adobe Photoshop Elements that you are currently using, please?
Do reply back to me below. Thank you.
Hmm, that version of Photoshop Elements is officially not compatible with Windows 8/10. Let me open up your question to our other experts now, who can assist further; thank you.
I can get you updated to Adobe Photoshop 7 if that would work with you?