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Ask Andy Your Own Question

Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I can't get my old password to work and unable to get new

Customer Question

I can't get my old password ***** work and unable to get new password. I have had this acct. for a few years and suddenly stopped working
JA: Have you contacted anyone about your account?
Customer: Yes a few mos. Ago with no success
JA: What troubleshooting have you tried?
Customer: Password ***** and tried new password. I don't even remember my first password
JA: The computer expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: I wonder if my savvy. Is up to date as well
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Computer Technician about your situation and then connect you two.
Submitted: 4 months ago.
Category: Computer
Expert:  Michelle replied 4 months ago.

Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.

let me know which account password ***** forgot and need help with.