How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Andy Your Own Question

Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
Type Your Computer Question Here...
Andy is online now
A new question is answered every 9 seconds

Help. days, I have been trying to get my email. I HAVE been

Customer Question

Help. For three days, I have been trying to get my email. I HAVE been locked out from July 12th. When I go to access a pdf. File it asks me for my Google account information , which I have filled out at least 8 times. It won't recognize my email address : ***@******.*** and I don't remember my pin. I even tried to open a Google account with user name: annbrabant0 . .Can you please help me? I'm going crazy trying to get my emails and texts. My telephone # *****(###) ###-####. Ann Brabant
Submitted: 3 months ago.
Category: Computer
Expert:  Kamil Anwar replied 3 months ago.

Hello & Welcome to JustAnswer.

Thank you for your question. I will do my best to assist you.

May i connect with you remotely to troubleshoot the issue directly? Thanks