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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I am trying to activate Kaspersky Total Security I purchased

Customer Question

I am trying to activate Kaspersky Total Security I purchased in May.
JA: How long has this been going on?
Customer: I cannot get to a screen to activate with my code
JA: What's the make and model of your machine? And how long has the screen been an issue?
Customer: HP Pavilion x 360
JA: What troubleshooting have you tried?
Customer: compatibility
JA: The computer expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: every options given actually
Submitted: 4 months ago.
Category: Computer
Expert:  Kamil Anwar replied 4 months ago.

Hello & Welcome to JustAnswer.

Thank you for your question. I will do my best to assist you.

May i connect with you remotely to troubleshoot the issue directly? Thanks

Customer: replied 4 months ago.
no cancel everything please
Expert:  Kamil Anwar replied 4 months ago.

If you wish to cancel, please email***@******.*** since i am a tech only, i do not have access to cancellations.

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