Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.
You can cancel your Zonealarm subscription by calling this number:***-***-****
its a toll free number use skype to call and select US as its support is in the United states.
Skype call will be free of charge.
I understand that however if you call from your mobile it will be a long distance call. To avoid that you can install skype on your phone from the App store and then call up after the call is over you can simple remove it from your installed app.
if you are on a computer then yes i can.
Did you get a secure remote assistance popup on your screen?
Welcome to Justanswer.com, my name is ***** ***** I will do my best to assist you.
To start with, I need to know the version of mac osx you have on your machine, you can check as follows.Click the apple sign at the top left of your screen, then click about this mac. And then where it says version, send that to me as a reply.
Also, would you like me to connect to your computer from here and work on the issue directly on screen? If so we can set this up via a secure remote assistance session. That session is guaranteed meaning if I cant help you then you will be entitled to a full refund of all fees.Otherwise, I can try and assist you via written support alone. Let me know how you'd like to begin.