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I'm sorry about the issue. Do you still have access to the google account / the email address that is associated with your Picasa account?
Do you have windows xp, vista, or 7, or 8, 10, or mac computer?
Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?
Please reply at the box below. Thank you,
Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,
Thank you. Please accept the remote support offer, then please click on the website below in order to connect with me remotely, then I can help you directly:
, then allow the Elsinore.ScreenConnect program to download/run/open when prompted at the bottom.Note: If it does not connect within 5 minutes, then please reply at the box below and let me know. Thank you,
1. Click on the website below in order to connect remotely with me, then I can help you directly:
2. Then press at the same time the two keys Ctrl and J on the keyboard, then the Downloads window should open.3. Then there, double-click on the item called Elsinore.ScreenConnect.Client and open / run / install it.Please reply at the box below. Thank you.
OK, please do the following steps to connect remotely with me, then I can help you directly:
1. Click on the website below:
Can you open the internet / email on your faulty computer?
Welcome to Justanswer.com, my name is ***** ***** I will do my best to assist you.
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