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Hi, and welcome to Justanswer. My name is ***** ***** i will be assisting you today.
Are you using the actual yahoo mail app? Or are you using the built in email app.
If you are using the phone app, you can put the actual app on the phone. It has
far less issues when using the app as opposed to what the phone comes with.
Here is the link to the official app.
If you already have this app downloaded (NOT the one the phone comes with), uninstall the app,
and reinstall with the link above again. Log in and let me know if you run into issues.
If you are satisfied with the help I have provided, please remember to click and submit a star rating on this page. Your feedback is important as it is the only way I am credited for assisting you. Thank you.~Franklin
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