How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Isaac Franklin Your Own Question

Isaac Franklin
Isaac Franklin, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 370
Experience:  Technical Support Coach at Liberty Tax Service
93584285
Type Your Computer Question Here...
Isaac Franklin is online now
A new question is answered every 9 seconds

Trying to put yahoo on my samsung 7 - it was on before and

Customer Question

trying to put yahoo on my samsung 7 - it was on before and now it s being fussy and cannot get it back on after it stopped working
Submitted: 4 months ago.
Category: Computer
Expert:  Isaac Franklin replied 4 months ago.

Hi, and welcome to Justanswer. My name is ***** ***** i will be assisting you today.

Are you using the actual yahoo mail app? Or are you using the built in email app.

If you are using the phone app, you can put the actual app on the phone. It has

far less issues when using the app as opposed to what the phone comes with.

Here is the link to the official app.

https://play.google.com/store/apps/details?id=com.yahoo.mobile.client.android.mail&hl=en

If you already have this app downloaded (NOT the one the phone comes with), uninstall the app,

and reinstall with the link above again. Log in and let me know if you run into issues.

If you are satisfied with the help I have provided, please remember to click and submit a star rating on this page. Your feedback is important as it is the only way I am credited for assisting you. Thank you.
~Franklin

Expert:  Isaac Franklin replied 4 months ago.

Hi, did you still need assistance with this question?

~Franklin