Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.
can you explain the problem a bit more in detail.
EasyPDFCombine and MyWay are spywares and did it hijack your browser?
Turn the computer on as it turn on and you see display on the screen immediately press the F8 for few times it will open windows advance menu use the arrow key to select safe mode with networking and hit enter.
load windows and once you are in let me know.
If you need remote assistance once you have followed the steps i gave then i can fix it for you using secure remote assistance.
dont run the updates now shut it down and then try the safe mode part.
not a problem you dont have to opt for the additional remote assistance service as its not required right now to upgrade the pc. Force shut down the computer by holding down the power button for 30 seconds and then wait for 2 mins and then power on the computer and follow the steps i gave.
Click on the remote link and as it opens the page scroll down and click on the green button "I Agree" download and run Secure Remote AssistanceAllow it to install and let it be opened. I will be able to connect then.