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Charles A. Roberts
Charles A. Roberts, PC Tech
Category: Computer
Satisfied Customers: 2759
Experience:  2 year degree from ITT Technical Institute.
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My Acer L3600 will not start up at all

Customer Question

My Acer L3600 will not start up at all
Submitted: 10 months ago.
Category: Computer
Expert:  Charles A. Roberts replied 10 months ago.

Hello my name is***** am sorry you have encountered this kind of problem. Just to verify is the machine not turning on at all or powering up?

Customer: replied 10 months ago.
Hi yes will power up at all, all started yesterday when a game dusk was incerted and crashed, now after check I did the normal switch off the reboot, and will now not even switch on
Expert:  Charles A. Roberts replied 10 months ago.

Ok when you push the power button any response at all and on the back of the machine do you see an led light at all anywhere?

Expert:  Charles A. Roberts replied 10 months ago.

Also check the power supply, usually there is a light on the black power cord brick assuming I'm looking at the right model.

Customer: replied 10 months ago.
No led light on just a noise from a motor or something, can do remote either as nothing is working at all
Expert:  Charles A. Roberts replied 10 months ago.

Sounds like there is either a problem with the power supply or a motherboard malfunction causing this problem I am sad to say. Does the noise sound like it's inside the machine?

Expert:  Charles A. Roberts replied 10 months ago.

Do the fans on the back of the machine look like they are running at all when you push the power button?

Customer: replied 10 months ago.
the fans seem to be running, the front of the PC start button will not light up at all
Customer: replied 10 months ago.
Hi can you suggest anything else that I may be able to do, otherwise will take the unit to Currys PC world repair centre
Expert:  Charles A. Roberts replied 10 months ago.

Do the fans on the back of the machine look like they are running at all when you push the power button?

Expert:  Charles A. Roberts replied 10 months ago.

Sorry for the late response we had power outage here. If the fans are running or shutting off or not running at all I would first try and have the power supply changed if that fails then you may want to have the motherboard serviced.

Expert:  Charles A. Roberts replied 10 months ago.

If you have any further questions for me please let me know. If not don't forget to leave positive feedback for my time and information using the rating option thank you.

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