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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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Someone has hacked into my aol account and I cannot change

Customer Question

someone has hacked into my aol account and I cannot change my password ***** it does not recognize my security question.
JA: How long have you had this issue with your A.O.L. account?
Customer: just now
JA: What troubleshooting have you tried?
Customer: Nothing yet because what I was planning on trying before you popped up was an answer from someone 5 years ago and a lot has changed since then.
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Computer Technician about your situation and then connect you two.
Submitted: 4 months ago.
Category: Computer
Expert:  Byron replied 4 months ago.

Hi. My name is***** you for your question and the opportunity to assist.

To begin, I'll need to know your full @aol.com address ?

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