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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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Facebook forget the date of birth in the account any ideas

Customer Question

Facebook forget the date of birth in the account any ideas how to solve it
JA: A Facebook question, huh? Fortunately, the tech wizards we work with will know just what to do, and it would be my pleasure to connect you with one.
Customer: Thank you
JA: What troubleshooting have you tried?
Customer: I tried with my friend to see the birthday didn't work
JA: The computer expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: Only this verification problem
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Computer Technician about your situation and then connect you two.
Submitted: 4 months ago.
Category: Computer
Expert:  Kamil Anwar replied 4 months ago.

Hello & Welcome to JustAnswer.

Thank you for your question. I will do my best to assist you.

May i connect with you remotely to troubleshoot the issue directly? Thanks

Customer: replied 4 months ago.
Forget the birthday verification on Facebook and I have full access to the account
Expert:  Kamil Anwar replied 4 months ago.

No problem.

Customer: replied 4 months ago.
Ahmed.alshamsi.773 : Facebook username***@******.***
Expert:  Kamil Anwar replied 4 months ago.

What would you like me to do?

Expert:  Kamil Anwar replied 4 months ago.

You stated that you already have full access to the account?

Customer: replied 4 months ago.
Get my birth of date in that account
Customer: replied 4 months ago.
like email and password
Expert:  Kamil Anwar replied 4 months ago.

You will have to

  • Go to your profile and click Update Info at the bottom of your cover photo.
  • In the left column, click Contact and Basic Info.
  • Scroll down and hover over Birth Date or Birth Year, and then click Edit to the right of the info you'd like to change.
Customer: replied 4 months ago.
I can't log in
Expert:  Kamil Anwar replied 4 months ago.

You said you have full access?

Customer: replied 4 months ago.
The account needs to be verified with birth of date
Expert:  Kamil Anwar replied 4 months ago.

I will open the question to other experts. Once an expert responds, you will be notified via e-mail.

Customer: replied 4 months ago.
Can you close the account I will give you email and pass
Customer: replied 4 months ago.
I really want to delete some photos
Customer: replied 4 months ago.
Expert:  Robert M. replied 4 months ago.

I am not sure that i understand what you are trying to do here.

Do you have access to the facebook account or not ?

and if not what does the date of birth have to do with it ?

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